Q: What information is needed to import trucks?
A: It is necessary to confirm in advance that the vehicle you seek does not violate any regulations of the destination country, including those related to manufacturing years and exhaust gas. In addition, the road traffic laws of some countries prohibit importing right-hand drive vehicles.
Q: Can you export trucks to any country?
A: Trade restrictions and other concerns may prevent us from exporting to some countries. Contact us to check whether we can export to your country.
Q: Is the payment currency US dollars?
A: Payment in US dollars can be arranged, but we generally request remittances in yen.
Q: What is the FOB price?
A: The FOB price is the price up to vessel-side delivery at the port of loading in Japan.
Q: Can a right-hand drive be converted to a left-hand drive for export?
A: Unfortunately, we do not perform such work.
Q: Can you also make available non-Japanese trucks?
A: Yes, if the corresponding truck model is available. We will first inquire with our suppliers. However, please note that we may not be able to meet your requested delivery date.
Q: What payment methods are available?
A: T/T (bank remittance in full prior to shipment) or L/C (letter of credit).
Q: Can you provide support in languages other than English and Japanese?
A: We can also respond to emails in Cantonese, Mandarin, and Korean, and Tagalog.
Q: How long does it take to deliver a truck?
A: It depends on the shipping method and destination, but it generally takes about 1.5 to 2 months.
Q: Can you tell me the condition of the truck before purchase?
A: Yes, our professional staff members carefully inspect the vehicle's condition and check for any defects before purchase.
Q: How do I make a purchase?
A: First, please let us know which model you are looking for. Our sales representatives will provide you with information on vehicles that meet your needs.
Q: Can you provide me with more details about the vehicles?
A: When we send offer emails to overseas customers, we attach photos showing the vehicle's details and a video showing how the engine operates.
Q: What documents are required to make a purchase?
A: In general, we will ask you to express your intention to purchase by email and then sign an agreement. For payments for goods by import L/C, we ask customers to complete the L/C opening procedures.
Q: Can I purchase parts only?
A: We carry a wide variety of trucks. First, please contact us regarding what kind of parts you are looking for.